bd0's Privacy Policy

bd0 collects the following types of information. Each type of collection has a specific purpose and is used only for that purpose.

1.1 Information You Provide Directly

Information you voluntarily provide during registration and account management:

• Full name and date of birth
• Valid email address
• Mobile number (for bKash / Nagad / Rocket / Upay verification)
• Bank or mobile wallet details (for processing transactions)
• National ID card or passport information (for identity verification)
• User-selected password (stored in encrypted form)

1.2 Automatically Collected Information

The following information is automatically recorded while you browse bd0:

• IP address and geographic location (up to country and region)
• Device type, operating system, and browser version
• Time of site access and browsing patterns
• Pages and features clicked
• Data collected through cookies and similar tracking technologies

1.3 Transaction-Related Information

For the purpose of processing financial transactions:

• Deposit and withdrawal amounts and dates
• Payment method used (bKash, Nagad, Rocket, Upay, bank transfer)
• Transaction IDs and reference numbers
• Gaming history and betting records

bd0 uses your information only for the following legitimate purposes. We never use your information for unrelated purposes without your consent.

• Account Management: To ensure registration, login, and security.
• Service Delivery: To complete deposit, withdrawal, and bonus processing.
• Identity Verification (KYC): To ensure financial protection and confirm age (for users aged 21 and above only).
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your issues via 24/7 live chat and email.
• Personalized Experience: To suggest games and offers based on your preferences.
• Promotional Communication: To send offers and updates with your consent.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: To enhance the site's performance and usability.

bd0 uses cookies and similar technologies to ensure the smooth operation of the website and to improve the user experience.

3.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functional Cookies: Remember your language preferences and settings.
• Analytical Cookies: To understand which pages of the site are used most.
• Marketing Cookies: To display relevant promotions (with consent only).

3.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may limit some functionality of the site.

bd0 never sells, rents, or commercially distributes your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and associated banks.
• Identity Verification Services: Trusted third parties may be used to complete the KYC (Know Your Customer) process.
• Technology Partners: Service providers for site security, hosting, and analytics operate under strict confidentiality agreements.
• Legal Obligations: We may be required to disclose information in response to a court order or a lawful demand from a legal authority.

bd0 applies industry-standard security technologies to protect your information. The key components of our security framework are described below:

• SSL Encryption (SSL/TLS): All data transmission is protected by industry-standard encryption.
• Password Hashing: Your password is never stored directly; strong encryption algorithms are used.
• Two-Factor Authentication (2FA): A second layer of verification is available for additional account protection.
• Firewall and Intrusion Detection Systems: Active monitoring to prevent unauthorized access.
• Regular Security Audits: Security assessments are conducted regularly by third-party experts.
• Data Minimization: Only necessary information is collected.
• Staff Training: Our support team is trained in privacy protection and operates under confidentiality agreements.

Even so, 100% security for data transmission over the internet cannot be guaranteed. We therefore advise that you use a secure network, maintain a strong password, and do not share your login details with anyone.

bd0 retains your information only for as long as it is relevant and legally required.

• Active Account Data: Retained in full while the account is active.
• Transaction Records: Retained for the period required under financial regulations.
• Closed Accounts: Retained for a defined period after account closure for legal purposes.
• Log Files: Retained for a limited period for security purposes.

After the defined period, your information is securely deleted or anonymized in a way that you can no longer be identified.

As a member of bd0, you have the following rights regarding your own personal information:

• Right of Access: If you wish to know, we will provide a copy of the information we hold about you.
• Right to Rectification: You may request the correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted, provided it does not conflict with a legal obligation.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be limited.
• Right to Object: You may opt out of marketing communications or object to certain types of data processing.
• Right to Data Portability: You may request an export of your information in a structured format.

To exercise any of the above rights, email [email protected]. We will endeavor to respond within 30 business days.

bd0's services are for users aged 21 and above only. We do not knowingly collect information from any minor. If we become aware that a minor has opened an account, that account will be closed immediately and the related information will be deleted.

Age verification is a mandatory part of bd0's registration process. Anyone who provides a false age may have their account and deposited funds forfeited.

bd0's servers and technology infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we will ensure that:

• Adequate data protection measures are in place in the recipient country.
• The transferring third party operates under a confidentiality agreement.
• Your information will not be held to a lower standard of protection than that described in this policy.

bd0 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed on the site's home page.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the site after a change will be considered acceptance of the revised policy. If you object to the changes, stop using the service and contact us.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact bd0's privacy team:

• Email: [email protected]
• Live Chat: Support in Bengali is available 24/7.

We take every complaint seriously and will endeavor to provide a satisfactory resolution as quickly as possible. Protecting your right to privacy is our commitment.

This Privacy Policy is part of bd0's overall terms of service. For more details, please read our Terms and Conditions and Responsible Gaming page.